Shipping and Flat Rate Freight Terms and Conditions

We ship anything from the smallest packages to multiple truckloads, using FedEx Ground for small package; LTL Common Carriers for palletized shipments (Fedex Freight, Old Dominion, and Estes), or Full Truckloads.  Orders usually ship same day or within 2 business days depending on time of day you order and trucking capacity. If you wish to assure product availability and order early to deliver at a future date, you will be asked to specify a delivery window of at least 1 week. (Due to high volumes and carrier capacity, LTL deliveries requested Thanksgiving week are automatically placed into “guaranteed service” status and charged accordingly. Common carriers do not delivery on Holidays, weekends, and Thursday or Friday of Thanksgiving week. Small package carriers such as Fedex Ground and Express do not delivery Thanksgiving day.


Applies to orders over $3,500 delivering to a single location in the continental USA.  It’s not free freight but pretty darn close considering trucking and fuel prices these days. We will select the lowest cost carrier for you. If you wish to ship with a different carrier, please say so and we will charge you the difference. Less than $3,500 orders will be invoiced with the actual freight charge using our negotiated rates per selected carrier.
Zone 1: Flat Rate Freight will be 3% of the gross invoice (e.g. if your invoice totals $3,500, your freight charge will be $105. See zone chart below in green).
Zone 2: Flat Freight will be 6% of gross invoice (e.g. if your invoice totals $3,500 our freight charge will be $210 (See zone chart below in yellow – CT, FL, MA, ME, NH, NY, RI, VT)
Shipping for AK, HI, PR, Canada, Mexico, and all other international will be charged freight rate per select carrier.
Special Services for palletized LTL shipments: If you need special services such as liftgates, non-commercial deliveries (residential, church, school, farm), appointments, and notify before delivery, our customer service reps will provide you with options and then go to work for you to provide the best possible carrier per the options you choose. Each shipping company will charge different rates for selected special services. You will only be charged the difference between the lowest cost carrier and the final carrier’s cost per the special services you select. See Special Services options and explanations below.


Tired of Hidden Shipping Fees? Know Your Delivered Price!!

No Hidden Shipping Fees for you to discover later. Our products are shipped from a single location with no surprise shipping charges. We disclose everything up-front so you know your delivered price.
We anticipate your needs and overstock inventory in order to make sure we have them when you need them and can get them to you promptly. Our warehousing and distribution system is unequalled in the industry. The more you combine into one order, the more you save – so the bigger your order, the lower your prices will be. We discount our prices as each order (total combined invoice*) reaches the $7,000 and $15,000 break points. Each shipment will be treated as an individual order.
Note: Some listed prices are subject to change due to sudden market fluctuations. We try to maintain inventories in order to prevent price changes, but we will inform you of changes in product prices if necessary as you order.

Special Service options for delivery on palletized LTL carriers (Less than Truckload) defined:

  • Liftgate and unloading palletized freight: Customer is responsible for unloading all freight. Should you not have the equipment to unload a pallet off of a truck, please request a “liftgate” for unloading for a small fee. Driver is responsible to place pallets on the back of a truck or immediately off the liftgate platform. Any service beyond the tail of the truck is considered an inside delivery.If you did not request a liftgate and are unable to unload, the trucking company will take your order back to the terminal and you will be charged a redelivery fee and a liftgate fee.
  • Non-Commercial – Residential, Church, School, or Farm deliveries: Most LTL carriers will charge for deliveries outside of a commercial area. If you need a delivery to a Residence, Church, School, Farm, or other Non-Commercial location, please specify up front so we can include in your freight quote and get you the lowest price possible. Pursell Manufacturing reserves the right to charge any amount applied by a carrier to a non-commercial location to customer’s credit card or account.
  • Prior Notification: A delivery notification is if you request a freight company to call you the day they are delivering and give you an estimated time window they are going to show up . Most carriers charge a small fee for this service.
  • Appointment: Please specify if you need a delivery appointment. The destination terminal will call you when the freight arrives and schedule a day and time window that works for you to receive. Appointment requests may cause delays due to the time involved to actually schedule the appointment rather than just getting your order on the next available delivery truck.
  • Redelivery Fees: If a driver shows up to deliver and is unable to access or complete delivery due to restricted access or no one available to unload or sign the delivery receipt, your order will be taken back to the carrier’s terminal and you will be charged a redelivery fee. If you did not request a liftgate and are unable to unload, the trucking company will take your order back to the terminal and you will be charged a redelivery fee and a liftgate fee as accessed by the carrier.
  • Guaranteed Service: When you place an order to ship at a future ship date, you must specify a delivery window of at least 1 week. If the shipping window is less than a week and you need delivery at a certain time and date, you will need to specify and pay for “Guaranteed service”. Since Covid, many carriers are not actually guaranteeing service anymore, this just moves your freight to a priority status to move in front of non-priority freight. Deliveries requested on Monday, Tuesday or Wednesday on the week of Thanksgiving are automatically placed in “guaranteed service” status and charged accordingly. Common carriers do not delivery on Holidays, weekends, and do not deliver Thursday or Friday of Thanksgiving week.
  • Inside Deliveries: Please specify if you need inside delivery when placing your order. If you request for a driver to place your pallet in a specific location other than immediately at the tail of the truck, you may be charged an inside delivery fee. Pursell Manufacturing is not responsible for any inside delivery fee. Pursell Manufacturing reserves the right to charge any amount applied by a carrier for inside delivery to customer’s credit card or account. It is less expensive to pay for it upfront than to be surprised by a larger bill later.

Frequently Asked Freight Questions:

Q: How much will shipping cost?
A: Orders under $3500 will be charged the shipping rate per trucking company you choose. If you do not choose a trucking company, we will select the lowest cost carrier to your destination. Transit times vary by carrier. Rates depend on postal code and total weight of your order.
Q: Are machinery and equipment items included in flat rate freight program?
A: Yes
Q: When do I need a lift gate, and why is there a fee?
A: A lift gate is a special feature on a delivery truck that can help mechanically
load or unload merchandise without a ramp, dock or forklift.
It is basically a hydraulic lifting platform attached to the back of the
truck. Some small orders can be easily unloaded by hand, but if the
merchandise is large or multiple pallets and you do not have unloading
equipment, a lift gate will allow your order to be removed from the truck
quickly and easily. A lift gate delivery costs a little more since the trucking company
will have to make special arrangements to use a truck equipped with a
lift gate to deliver your order, but it is often far less complicated and expensive
than renting a forklift or hiring extra help to unload. Note that
liftgates, residential, and Saturday delivery are an additional charge.
Q: How do I know if my order will be shipped as freight on a pallet or as a small package?
A: Our order processors will determine this when you place your
order. The answer is determined by the weight and nature of the
products you need. Generally, if your shipment is over about 250 lbs,
it will be cheaper and easier to freight it to you. Some products
(bulky, overweight, etc.) must be palletized as they cannot be handled
as a small package.
Q: Do you ship to HI, AK, PR, Canada, Mexico, or International?
A: Yes, absolutely. Please call us for more details as each destination
is handled differently.
Q: When will my merchandise arrive?
A: Many of our orders are taken early enough that we can schedule
the merchandise to arrive to the desired location during the shipping window you specify (at least 5 business days required for window).
We recommend ordering early and specify delivery week to take advantage of this option.
We can typically ship to the western 2/3rds of the country in 1-3 days,
and 3-5 days to locations east of the Mississippi River. Expedited and
overnight shipping may also be available in emergencies, please call.